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Course Title:
Negotiation

Units: 7

Quizzes and Tests - Included/Optional

Course Summary:
by G. Liam Thompson

How you will benefit:

  • Enter into negotiations with a positive attitude
  • Examine the importance of leaving all negotiations – even unsuccessful ones – with a positive attitude
  • Find the positive side of negotiations, and help others do the same
  • Prepare for successful negotiations
  • Communicate openly throughout negotiations
  • Learn strategies for handling an adversarial negotiation
  • Discover the long-term benefits of a successful negotiation

What you will learn:

  1. Negotiation: An Everyday Process

    • Using negotiation to benefit everyone
    • The 2 types of negotiation
    • Learning to differentiate between needs and wants

  2. A Mindset for Negotiation

    • The 8 key traits of a good negotiator
    • Learning to be a problem solver
    • Evaluating yourself for the 8 key traits

  3. Preparing For Successful Negotiations

    • Assessing your position and your needs
    • Establishing your goal
    • Researching the other party

  4. Cooperative Negotiations: Everyone Wins!

    • How to openly communicate
    • The 3 vital goals of cooperative negotiations
    • Changing attitudes from negative to positive
    • Learning to be open-minded

  5. Handling an Adversarial Negotiation

    • How to maintain your dignity, and calm
    • Strategies for handling an adversarial negotiation
    • Using “ghost demands” and small concessions to negotiate
    • How and when to walk out of negotiations

  6. Dealing With Common Negotiating Tactics and Styles

    • Preparing yourself for various tactics
    • Recognizing and dealing with negotiation tactics
    • Understanding different styles of negotiators
    • Dealing with ultimatums

  7. Making the Process Work For You

    • Guiding people around you to “think negotiation”
    • Be committed in your principles
    • Agreeing to disagree
    • The long-term benefits of successful negotiation

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