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COURSES & LIBRARIES
Course Title:
Change Management
Units: 7Quizzes and Tests - Included/Optional
Course Summary:
by G. Liam Thompson
How you will benefit:
- Help your employees accept changes in such areas as new products, process redesign, and changes in work styles
- Listen to hear employees’ reactions to change
- Understand the change process
- Communicate with others about change
- Implement change in a positive and effective way
- Manage resistance to change
- Lead change from vision to implementation
What you will learn:
- Managing Change: An Overview
- Why employees need change management skills
- The different types of change
- Coping with continuous change
- Understanding the challenge of globalization
- Reactions to Change
- How to deal with the uncertainty of change
- Recognizing the patterns of behavior surrounding change
- The 3 phases in the change process
- Understanding the 5 stages of dealing with loss
- Managing Reactions to Change
- Gaining awareness of others’ reactions to change
- How to build excitement for new beginnings
- The importance of communication
- How to identify and deal with reactions to change
- Resistance to Change
- The 2 types of resistance
- Recognizing the signs of resistance
- Understanding the reasons for resistance
- How to manage resistance
- The Change Process
- The 4 stages in the change process model
- How to use various other models to identify the change process
- Understanding the value of models
- Strategic Planning for Change
- How planning is changing
- Understanding what needs to be done to implement change
- The roles involved in change management
- Leadership and Change
- Implementing change
- The leader’s role in change
- The role of vision in the change process
- How to lead change
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