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Course Title:
Problem Solving

Units: 6

Quizzes and Tests - Included/Optional

Course Summary:
Problem solving is nearly a daily activity. Some problems have a ready answer that can be implemented easily. Other problems linger for years in complicated organizations and deplete resources while individuals, task forces and project teams either search for solutions or try to work around the issue.

Careers can be helped when individuals apply an approach to problem solving that is effective and efficient. However, it has been shown many times over that even a good solution will "fall through the cracks" if the information is not presented properly to the final decision makers.

This course will provide a problem solving approach, a set of tangible tools to use immediately and offer guidelines for presenting your solution in a way that works so you are able to implement your idea with confidence.

In Problem Solving you will learn:

  • A problem-solving approach.
  • How to use the Problem-Solving Compass.
  • The value of quality information in problem solving.
  • How to get to the root cause of a problem.
  • How to conduct a SWOT analysis.
  • Cautions in problem solving.
  • Ways to create solutions.
  • A business approach to selling your solution.
What are the benefits in learning Provlem Solving?
  • Use a proven problem-solving approach, that works!
  • Gain confidence in your approach.
  • Prepare to present your solution to management.
  • Position your solution to meet decision makers' needs.

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